Shipping policy

Shipping Policy

  • Delivery Time: All orders will be delivered within 4-10 days.
  • Shipping Charges: All forward and reverse shipping charges are the responsibility of the customer.
  • Order Dispatch: We will dispatch your order within 24-48 hours. Any delays in delivery are the responsibility of our courier partners.
  • Tracking Information: All tracking information will be provided once the product is dispatched from our warehouse via WhatsApp or email.
  • Address Verification: Please ensure that the shipping address provided during the ordering process is accurate and complete. We will not be responsible for delays or delivery issues caused by incorrect address information.
  • Shipping Partners: We work with reputable shipping carriers to ensure reliable and secure delivery.
  • Damage Claims: In order to claim damages that occurred during shipping, an unboxing video is mandatory. Any claims must be reported to us within 1 days of delivery.

If you have any specific shipping preferences or questions, feel free to contact our customer support team at support@pasolid.com.